Furthermore, the demand for virtual wellness coaching continues to grow rapidly in today’s digital landscape. The pandemic has specifically highlighted the importance of maintaining good health and managing chronic conditions, driving increased interest in telehealth coaching services. Indeed, research shows promising results, with 25 out of 28 studies demonstrating that telehealth coaching platforms help sustain or improve outcomes over time.
As we explore Healthie’s telehealth life coaching capabilities, I’ll cut through the marketing hype to reveal what actually matters for your practice. Whether you’re just starting or scaling an established coaching business, this honest review will help you decide if Healthie delivers the telehealth coaching platform experience you need in 2025.
What Is Healthie and Who Is It For?
Healthie stands as a comprehensive telehealth platform designed to power the next generation of healthcare delivery. At its core, this platform provides an all-in-one solution for health and wellness professionals looking to build long-term relationships with their clients while efficiently managing their practice.
Target Users: Private Practices, Startups, and Enterprises
Healthie caters to a diverse range of healthcare organizations across different scales. For private practices, the platform focuses on letting providers concentrate on delivering quality care rather than administrative tasks. Solo practitioners particularly appreciate how Healthie streamlines operations with integrated scheduling, billing, and client engagement tools.
Group practices and clinics benefit from Healthie’s collaborative features, which enable seamless team-based care coordination. The platform allows multiple providers to work together through permissions specifically designed for collaborative care environments.
Digital health startups find Healthie’s flexibility and open architecture particularly valuable. The platform is built to be “flexible, open, and ready to grow” with businesses as they scale. As Cecilia Lapolli, Co-Founder of Terra (a health coaching company) explains, “With Healthie, we no longer have to worry about software development—we can focus entirely on what we do best: coaching.”
For enterprises seeking to deliver “recurring, relationship-based care at scale,” Healthie offers robust infrastructure. The platform supports large-scale operations with automated workflows and comprehensive analytics while maintaining the personalized touch essential for effective health coaching.
Core Use Cases in Telehealth Coaching Services
The platform excels in several core telehealth coaching applications. First, Healthie provides HIPAA-compliant video conferencing that integrates directly with electronic health records, eliminating the need for separate apps. This integration enables coaches to conduct one-on-one sessions and group webinars while maintaining clinical documentation.
Moreover, Healthie facilitates comprehensive client management through secure messaging, food and lifestyle logging, and goal tracking. These features create accountability between sessions – a critical component of successful telehealth coaching relationships.
Another primary use case involves streamlining administrative operations. The platform handles scheduling with automatic appointment reminders, embeds calendars synced with Google, iCal, and Outlook, and processes payments – all essential functions for telehealth coaching businesses.
Healthie also serves specialized clinical focuses, including behavioral health, women’s health, nutrition, health coaching, and chronic care management. This versatility allows telehealth coaches to tailor their approach based on their specific expertise.
How Healthie Supports Virtual Wellness Coaching
Healthie empowers virtual wellness coaches with tools designed specifically for remote coaching relationships. The platform’s client engagement features allow coaches to provide real-time feedback on food logs, workout entries, and progress photos – creating a continuous coaching experience despite physical distance.
Additionally, the mobile app (compatible with both iOS and Android) enables on-the-go practice management for coaches and convenient access for clients. This accessibility encourages higher engagement rates in virtual wellness programs.
Healthie’s platform also supports the creation of custom wellness programs and online courses. Coaches can develop educational content, share resources through the client portal, and track participant progress – automating aspects of client education while maintaining personalization.
The platform’s integration capabilities further enhance virtual coaching effectiveness. Connections with wearable devices through Apple Health, Google Fit, and Fitbit allow coaches to monitor client metrics and progress seamlessly, providing data-driven insights that inform coaching strategies.
Throughout all these functions, Healthie maintains strict security standards with full HIPAA compliance and secure video consultations, creating a safe environment for virtual wellness coaching relationships to flourish.
Key Features of the Healthie Platform
The Healthie platform offers an array of specialized tools tailored for telehealth coaching professionals. Let’s examine the core features that make this platform stand out in the virtual wellness coaching landscape.
Telehealth and Video Conferencing Tools
Healthie provides secure, HIPAA-compliant video conferencing that integrates directly into the platform. Unlike many alternatives, coaches can conduct sessions without switching between applications, as everything exists within the same ecosystem. The built-in telehealth feature allows for one-on-one virtual sessions, consequently saving time and enhancing client experience.
For group sessions, Healthie offers a direct integration with HIPAA-compliant Zoom. This integration enables providers to host virtual support groups, webinars, and team meetings without requiring a separate Zoom account. The platform generates unique Zoom links for every appointment, significantly enhancing security and compliance.
During video sessions, the split-screen capability allows practitioners to take notes simultaneously, improving documentation efficiency. Practitioners can adjust the video display to mini, full screen, or stacked views based on preferences during calls.
Client Engagement: Messaging, Journaling, and Portals
Client engagement forms the backbone of successful telehealth coaching relationships. Healthie’s secure messaging system allows providers and clients to communicate between sessions through both web and mobile interfaces. This feature supports ongoing guidance and accountability, essential components of effective coaching.
The journaling functionality offers several options for clients to document their wellness journey:
- Photo-based food logging with comments
- Activity and workout tracking
- Metrics monitoring and progress photos
- Goal setting with daily, weekly, and long-term tracking
Clients access these features through a personalized portal where they can view shared documents, complete forms, and review educational materials. This continuous engagement helps maintain momentum between formal coaching sessions.
Scheduling, Billing, and Insurance Management
The platform streamlines administrative tasks through integrated scheduling that syncs with Google, iCal, and Outlook calendars. Automatic appointment reminders via email or SMS help reduce no-shows and late cancellations.
Healthie’s billing capabilities encompass multiple payment models. The system processes credit cards, including HSA/FSA cards, and generates professional invoices. For insurance-based practices, Healthie offers comprehensive support through direct ClaimMD integration that enables:
- Real-time insurance eligibility verification
- CMS-1500 form generation from session notes
- Batch claim submission
- ERA processing and reimbursement tracking
This integrated approach eliminates the need to switch between platforms for clinical and billing functions.
EHR and Charting for Health Coaches
Healthie’s electronic health record system was designed specifically with wellness professionals in mind. The platform includes pre-built charting templates for health coaches while allowing complete customization through a user-friendly form builder.
Smart fields automatically pre-fill with existing client information, minimizing repetitive data entry. The system organizes client profiles to include intake paperwork, signed policy forms, chart notes, and documents—all securely archived and easily accessible.
Furthermore, the platform supports e-faxing capabilities for coordinating care across providers when necessary, enhancing collaboration in multi-disciplinary settings.
Mobile App for On-the-Go Practice Management
The Healthie mobile app serves both providers and clients with robust functionality for iOS and Android devices. Coaches can view upcoming sessions, communicate with clients, comment on client logs, and even conduct telehealth calls directly from their smartphones.
For clients, the mobile experience offers convenient access to their entire wellness journey. They can review documents, access educational programs, log meals, track symptoms, record journal entries, log workouts, and sync with wearable fitness devices—all within the same application.
This mobility ensures that both coaches and clients stay connected to the coaching process regardless of location, making telehealth life coaching more accessible and consistent than traditional in-office sessions.
How Healthie Compares to Other Telehealth Coaching Platforms
When comparing telehealth coaching solutions, understanding how Healthie stacks up against major competitors helps in making informed decisions for your practice. Let’s examine how this platform measures up against key alternatives.
Healthie vs Practice Better
In the head-to-head comparison, Healthie and Practice Better offer similar core functionalities but with distinct emphases. Price-wise, Healthie’s Plus plan costs $129/month, whereas Practice Better’s Plus plan runs at $99/month.
Healthie excels in streamlined payment processing, enabling practitioners to securely collect and store client credit cards, HSA, and FSA details while receiving daily payouts. Its insurance billing capabilities also stand out, allowing coaches to generate CMS 1500s and superbills instantly.
Conversely, Practice Better focuses more heavily on nutritional support tools. The platform offers enhanced food databases containing over 600,000 foods, barcode scanning capabilities, and more extensive wearable integrations, including Oura, Garmin, Fitbit, and Apple Health.
A notable strategic difference exists between these platforms. As of 2025, Healthie has begun positioning itself as an “API-first infrastructure platform” for enterprise healthcare organizations, potentially shifting focus away from small practices.
Healthie vs SimplePractice
Both Healthie and SimplePractice provide comprehensive telehealth coaching solutions, albeit with different strengths. Healthie emphasizes a client portal designed for continuous engagement through messaging, food tracking, and goal setting.
SimplePractice offers stronger session control tools in its telehealth functionality, featuring virtual waiting rooms, blurred backgrounds, and built-in timers. It also excels in workflow management with a reported score of 8.7 compared to Healthie’s 6.1 score in ancillary care.
For providers working in behavioral health settings or regularly billing insurance, SimplePractice provides robust treatment planning tools. Meanwhile, Healthie offers superior scalability for growing practices with configurable permissions for team members.
Feature Gaps and Advantages
Healthie demonstrates clear strengths in group coaching capabilities with native group video tools, community forums, and broadcast messaging built directly into the platform. Its AI charting assistant accelerates documentation, saving valuable time for busy coaches.
Practice Better outshines competitors with its protocol builders and systematic program delivery features, making it particularly suitable for functional medicine and nutrition practices. SimplePractice leads with integrated Wiley Treatment Planners that streamline clinical documentation.
In terms of security, both Healthie and Practice Better maintain comprehensive HIPAA compliance, though Healthie boasts additional SOC 2 Type 2 and HITRUST certifications for enterprise-grade security.
Ultimately, the choice between these telehealth coaching platforms depends on your practice’s specific requirements, growth trajectory, and clinical focus.
Pricing Plans: Which Tier Offers Best Value?
Looking at Healthie’s investment options reveals a tiered approach designed to accommodate practices of various sizes. I’ve analyzed each plan to determine where the best value lies for telehealth coaching professionals.
Starter vs Plus vs Group Plans
Healthie offers several pricing tiers to match different practice needs. The Starter plan is free for practices with up to 10 active clients, making it ideal for coaches just beginning their telehealth journey. For growing practices, the Essentials plan costs $49/month and supports up to 250 active clients.
As your telehealth coaching business expands, the Plus plan at $129/month removes client limitations entirely and adds premium features like group video calls and online programs. For multi-provider practices, the Group plan at $149/month includes one provider seat plus one support member seat. Each additional provider license costs $50/month.
Essentially, the Plus plan offers the best value for established solo telehealth coaches needing unlimited client capacity, whereas the Group plan becomes more economical once you have multiple team members.
Free Trial and Onboarding Support
Initially, I was pleased to discover Healthie offers a 14-day free trial with access to all core and premium features. This risk-free period allows telehealth health coaches to thoroughly test the platform before committing. Importantly, no credit card is required, and you can cancel anytime during the trial without charges.
Throughout the trial period, coaches receive access to live classes, tutorial videos, and comprehensive getting-started guides. This onboarding support helps maximize the evaluation period.
Cost vs Feature Analysis for Solo Coaches
For independent telehealth life coaches, the value equation hinges on practice size. The free Starter plan’s 10-client limit makes it suitable only for part-time coaches. Once exceeding this threshold, the Essentials plan becomes necessary.
The jump from Essentials ($49) to Plus ($129) represents a significant investment but brings unlimited client capacity plus critical group features. Solo practitioners should consider this upgrade primarily when approaching the 250-client limit or requiring group telehealth capabilities.
Savvy coaches can save 10% on any paid plan by choosing annual billing. This discount effectively reduces the Plus plan to $115/month when paid yearly, enhancing the overall value proposition for virtual wellness coaching businesses.
Real-World Use Cases and Success Stories
Real clients showcase Healthie’s practical impact in diverse telehealth coaching contexts. These stories illustrate how the platform supports different business models in virtual wellness environments.
Case Study: Scaling a Nutrition Coaching Business
Pacific Nutrition Care Partners transformed their practice efficiency by adopting Healthie’s comprehensive EHR. Their six dietitians across multiple locations streamlined collaboration through shared organizational calendars and seamless communication tools. The mobile app integration improved client engagement, resulting in better health outcomes and enhanced practice sustainability. Case Specific Nutrition similarly experienced exceptional results, launching with Healthie in just 90 days. Their COO noted, “Healthie will be the health record supporting these franchises” as they expand nationwide.
How Group Practices Use Healthie for Team Collaboration
Currently, over 17,000 care providers use Healthie to impact more than 7 million patient lives. Group practices benefit from nuanced workflows that enhance administrative efficiency and patient care coordination. The platform enables real-time collaboration, allowing practitioners to collectively craft comprehensive care plans. According to factual examples, telehealth coaching teams appreciate how the system streamlines collaboration while maintaining HIPAA compliance and data security.
Enterprise Use: Chronic Care and Long-Term Coaching
Enterprises handling chronic conditions have reported substantial savings. Hinge Health saved between $500,000-$1 million annually in development costs after switching to Healthie’s API-first scheduling solution. Likewise, Seven Starling saved $250,000-$500,000 yearly. Protera Health uses Healthie as “more than our EHR; it’s the infrastructure we build on,” enabling them to deliver unified virtual musculoskeletal care at scale.
Conclusion
Healthie stands out as a powerful solution in today’s rapidly evolving telehealth coaching landscape. After exploring its comprehensive features, pricing structure, and real-world applications, I find it particularly suited for practitioners seeking a balance between client engagement and practice management. Though competing platforms like Practice Better offer stronger nutritional tools and SimplePractice excels in workflow management, Healthie delivers superior insurance billing capabilities and group coaching features that many telehealth coaches will find invaluable.
The platform’s tiered pricing approach makes it accessible for practices at different growth stages. Specifically, new coaches can start with the free tier before graduating to paid plans as their client base expands. Undoubtedly, the Plus plan provides the best value for established solo practitioners needing unlimited client capacity and premium features.
What impresses me most about Healthie goes beyond its technical capabilities. The platform essentially serves as both an engagement hub and operational backbone for telehealth coaching businesses. Success stories from nutrition practices, group clinics, and enterprises demonstrate their versatility across various healthcare disciplines.
Still, potential users should consider their specific needs before committing. Those primarily focused on nutritional coaching might prefer Practice Better’s extensive food databases, while coaches emphasizing behavioral health documentation could lean toward SimplePractice.
Healthie clearly positions itself as more than just software—it functions as infrastructure for relationship-based care at scale. This strategic direction benefits growing practices but might eventually shift focus away from smaller operations. Therefore, coaches should align their selection with both current requirements and long-term growth trajectory.
The telehealth coaching industry continues evolving rapidly, yet platforms like Healthie provide the technological foundation necessary for delivering effective virtual wellness services. Whether you’re just starting your coaching journey or scaling an established practice, this comprehensive platform offers the tools needed to thrive in the digital health ecosystem of 2025 and beyond.